Privacy Statement
Tacos Zapata values their customers, therefore any information obtained from customers or potential customers is safeguarded and confined to a need-to-know basis. You can be assured that Tacos Zapata will not disclose, sell, or share information with any third parties.
Taco Catering Quotes / Requests
By filling out an online quote form/contact form, speaking to a Tacos Zapata representative, or any type of inquiry does not guarantee or secure an event. The only 100 % way to successfully reserve, secure, or book an event is by leaving a minimum of $100 deposit within 24 hours of booking and receiving an electronic invoice, hard copy invoice, or contract by a Tacos Zapata coordinator/representative.
Deposit Policy
To book/reserve any event, Tacos Zapata will require a $100 deposit or 10% of the final total, whichever is greater.
Cancellation Policy
In order to get a 100% refund on your deposit, you must cancel your event at least two weeks prior to your event. Canceling an event the week of your event will result in a $0 refund, even if the cancellation request is due to weather conditions. Events canceled on the date of the event will be billed half of the invoiced amount due.
Final Payment
The final payment for any event is due on or before the day of the event. Final payment can be paid with a credit card if it is paid prior to the event, otherwise, check or cash is the only method of payment accepted on the day of the event.
We accept Cash or Check payments on the day of the event. All checks are to be made payable to Mex Restaurant, Inc.
Beginning November 1st, for all events booked after November 1st, 2022 a 5% convenience fee will apply to online or over-the-phone credit card payments.
All accounts are subject to a delinquent payment charge of 1.5% per month (18% annually) with a 10% late fee.
Gratuity/Tipping Policy
Tacos Zapata does not require or obligate its customers to tip. Any gratuity/tip is totally optional and up to the customer’s discretion. Average tips range from 10-20%. There is also a $0 refund policy on gratuity/tips.
Tacos Zapata Taco Catering Policy
All taco catering events are for 2 hours of serving time unless otherwise stated on an invoice. For any additional hour, it would cost an additional $150. In any event, Tacos Zapata will arrive 40-60 minutes prior to set-up and cook. If a customer requests a taco catering team to commence serving early, the taco catering team will leave at the end of that 2-hour period.
Tacos Zapata cannot cook any homemade products on the taco carts, this is due in part to sanitation/health issues.
Any leftover products on the taco cart and taco bars such as meat entrees, rice, beans, and condiments are for the customer to keep if they request. Tacos Zapata employees will not provide containers for any leftover products.
Disclaimer:
It is the customer’s responsibility to identify/notify any potential obstacles, that a Tacos Zapata employee might encounter during or prior to arrival. If a Tacos Zapata representative serves late i.e. due to having to go up numerous stairs to set up or serve, cannot find parking on a one-way street, or having hostile issues with a domestic pet, etc. In the case that any of these circumstances shall occur Tacos Zapata will not give a discount or make-up serving time due to these scenarios. It is the customer’s responsibility to provide a safe and hostile-free environment.
There is a $10 fee for any stairs the catering team must go up with their equipment.
